Finnish Reservations Agent

Vacancy details
Job type: Permanent
Salary: £17,000 + OTE
Location: Manchester
Description: Finnish Speaking Customer Service Executive Manchester £17,000 + OTE

We are currently recruiting for Finnish speakers

Duties and responsibilities:
Receive calls from prospective or existing customers.
Assists callers by providing excellent customer service standards
Escalates queries and complaints to the relevant colleague or Team Manager.
Achieves targets as set by the Team Manager in relation to self and other team members. .
Occasional outbound calling may be required.
Performs other duties assigned.

General Knowledge and skills:

Previous Customer Service experience preferred.
Ability to build rapport with customers (often in difficult situations of complaint / complex handling).
Knowledge of PC based packages and keyboard skills (ability to use MS Office).
Clear and concise verbal and written business English skills
Strong verbal and written communication skills including effective questioning and listening
Fully understands complaint and objection handling techniques and adopts accordingly.
Ability to promote the product or service to a variety of people from diverse backgrounds.
Good Standard of Education

Applications

Email your CV to info@aspexrecruitment.co.uk

AspexRecruitment
Aspex Recruitment

Telephone 01772 724252

Applicant Information

If you have not heard from us within 7 days, please assume that your application has been unsuccessful on this occasion.

This is a permanent role and only candidates with the right to work on a permanent basis within the UK without any working restrictions should apply.
Posted on: 09 March, 2009
Contact details
Company: Aspex Recruitment
Website: http://www.aspexrecruitment.co.uk
Contact person: Mrs Christine Blake
Phone number: 01772 724252
Town / City: Preston, Lancashire
Description: Aspex Recruitment specialise within The Permanent Staffing Arena.

We are a Multidisciplined Recruitment Company:

: - : Accountancy : - : Architectural : - : Administration : - : Finance : - : IT : - : Linguistic : - : Legal : - : Sales : - :

By using our services you will benefit from the following:

Over 20 Years Combined Recruitment Experience, our personnel have experience within the Legal, Accountancy and Building Services Sectors.

We deliver the highest level of personalised service within the permanent staffing arena.

As recruitment specialists, we provide a first class service upon your behalf.

We strive to ensure complete Client/Candidate satisfaction, through our ongoing involvement at every stage.

For us, success depends on the absolute satisfaction of our Clients and Candidates – “Our Strength is our People.â€

We want your experience with us to be a professional and enjoyable one.

Contact Information:

Telephone Local Rate: 01772 724252

Email your enquiry to:

info@aspexrecruitment.co.uk
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